Anonymous
map-marker Cranberry, Pennsylvania

I am blind and have great difficulty online. I needed to call CMA to change my bank account for autopay

I was asked to fill out forms to be allowed to make phone call, then phone went straight to voicemail. No one has called back . How do I arrange to pay my bill ?
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Resolved
Kemberly Ufh
map-marker San Ramon, California

Resolved: Inefficient, inconsiderate

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Updated by user Oct 19, 2023

I have an issue with CMA in Plano TX. Not this company.

Original review Oct 19, 2023
I own a house in a community they manage. We live overseas so had insisted on electronic billing and communication. I received a couple of complaints about yard upkeep via email over a year ago and nothing since. There was no email bill. Tried to check my account and found that I could not access it. In September I received a collection notice from their lawyers, demanding the $1200 dues and more than that amount in penalties and legal fees and interest. I paid the $1200 promptly and am contesting the extra charges since they did not send me the bill as requested.
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User's recommendation: Don’t expect them to do a proper job.

Jessica A Ucp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Fraudulent company

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Community Management Associates - Fraudulent company
Updated by user Jul 03, 2023

I had to send my account info to an attorney because what CMA is doing is illegal.

Original review Jul 03, 2023
This company billed me a $30 late fee for a $30 water bill. You are not allowed to charge a late fee more than 10% of the bill. They have been doing a lot of fraudulent activity and will be exposed.
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Loss:
$1000
Pros:
  • Are thieves and swindlers
  • No pros
Cons:
  • More than o can count

Preferred solution: Full refund

Anonymous
map-marker Philadelphia, Pennsylvania

Frauds I am a disabled unemployed

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Just found out I Catina Plummer own this company wow!!! YALL stole my identity ready for trip Damn shame
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Anonymous
map-marker Charlotte, North Carolina

Terminated Service

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Our board terminated them on over three months ago and they are still holding nearly $20,000 and billing us services they are not performing. After overcharging us $1800, they charged us for writing the checks refunding our money. Our community manager was incompetent. Our vendors had to wait weeks to be paid.
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John B Lyd

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Verified Reviewer
| map-marker Decatur, Georgia

Pissed

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CMA cares nothing for the tenants they purport to represent. They use vendors charging bloated costs. Avoid this company at all costs.
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User's recommendation: Stay away.

1 comment
Guest

Crooks

Angela T Jrv

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Verified Reviewer
| map-marker Atlanta, Georgia

Slanton Manor

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Upper Management of the Company is full of excuses and it is a trickle down effect. They are in lots of meetings and trainings. This is My letter that I wrote about the property where I live (Slanton Manor): DEAR CMA MANAGEMENT, We need to have an emergency meeting, Today I went on CMAS website and there isnt any contact information for anyone in Management which I find odd. There are pictures with a Bio but no contact information. I got the name of Andrea Hospodar which is currently on vacation and the name of Dennis Hossman who wasnt available. (Update: I received a call back from Him but He is No different from anyone else. I explained My complaints and He said well what can I do for You.) I left a voicemail on both numbers. On the site there is a comment section that You fill Your information and concern and when You fill all of the information in and try and send it there continues to be an error message. We have Someone who is scheduled to work the front desk but out of the six years that I have been here She is doing the least amount of work. She (Paige) gets paid more than the People in the past but has seldom been here since She started Her Position at Slanton Manor. She (Paige) has practiced Social Distance since She started here. Either She is in a meeting, or has the door closed stating She is meeting with Someone (She isnt closing on any properties here) or just doesnt show up. For the most part She has played hooky on Fridays. If Paige needs to have so much training You all need to schedule that outside of Her hours here. I really dont care Who She (Paige) is Friend with She needs to released from Her responsibilities here at Slanton Manor. Paige has lied about Her conversations with My Daughter. Paige does not follow through on anything that is requested of Her. Our building is a hot mess but She is getting paid to do nothing. We need Someone else here that is ready to work. Sincerely, A. Toole
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Alpharetta, Georgia

Poor service

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If your association is seeking a management company RUN RUN RUN and find a company who will have the common courtesy to respond to calls or emails. This company is a nightmare.
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User's recommendation: find another management company

Anonymous
map-marker Greenburgh, New York

CORRUPTION & FRAUD!! CRIMINALS

Community Management Associates - CORRUPTION & FRAUD!! CRIMINALS
They have billed me $14,000.00 falsely. I have prove that I have sent in but have been ignored.. The government needs to get involved at this point. Hudreds of complains!! Needs INVESTIGATION !!
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Reason of review:
Problems with payment
1 comment
Guest

Attorney General has to investigate this company.

Anonymous
map-marker Decatur, Georgia

Con Artists

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They use their own vendors for shoddy repairs and if you experience a problem CMA willf fight you and deny any problem and one of the CMA "managers" will call their friends at Lueder, Larkin and Hunter Attorneys in Alpharetta, GA to fight you tooth and nail. Scores of Atlanta RE Agents state CMA "holds residents hostage in their own homes".
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Reason of review:
Poor customer service
3 comments
Guest

100% Correct I was accused of murder after fighting them for 2 years over a warranted leaking roof!

Guest

You aren't telling no Lies !!!

Guest

We've suffered a lot of neglect and unwillingness of CMA to effectively oversee our property resulting in thousands of dollars of damages we must spend for repairs

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Anonymous

CORRUPTION!! FRAUD

Thousands of dollars of unexplainable fees. Speaking to the NEWS currently and they are quite aware of whats happening. SOON TO BE EXPOSED!!
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1 comment
Guest

Dealing with CMA is as if Jesus Christ never walked this earth, there are no laws, there was no enlightenment, no first amendment, no ethics, no morals

Anonymous
map-marker Roswell, Georgia

Unhinged psycho fest

CMA is a criminal organization. They will screw you without a second thought. Your residents will be harrassed, money will be stolen and they will fee you to death. Forget about having any records as well.
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3 comments
Jaylean Cwh

THEY ARE COMMITING FRAUD AND THEY NEED TO BE EXPOSED!!!!

Guest

Amen amen amen. U hinged is right.

Absolutely a rip off HOA group. I have passed on a home purchase exclusively because of these *** h o l e s. They are in the top 3 of the worst run HOA mgmt co I have ever seen.

Stay far away from this dirty group. Small minds with far too much authority and bill incessantly with no reason.

Guest
reply icon Replying to comment of Guest-1623902

Beyond belief that this company is allowed to be in business!

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Eamonn Oxn

Tried Insurance Fraud

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They accepted a check from insurance for repairs to my unit and gave me half of that check. And when I found out about it, they tried to give me a hard time not to pay me.

I had to fight back with them and the board members.

Very unprofessional and unethical people... KEEP AWAY...

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2 comments
Guest

Fraud!! Exactly! Crooks.

Guest

Fraud is their specialty. They charged us Union Scale for a bunch of daylaborers.

As well, you better make sure that a lien wasn't placed on your property for non-payment.

I've never seen caulk used to replace brick mortar but that's what we got. The last jackleg they hired was yelling at 7 am like he was in the trailer park.

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Anonymous

CMA is the worst

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I’m a home owner In Madison Park and I can’t get a response back from them. I voice my concerns about numerous issues but nothing is done. I was informed my neighborhood is paying higher HOA dudes than the rest of the community but yet we’re not able to get anything done. The hill coming up to the community is liter with trash. The island that greets visitors and residents is not maintained. The lake area is growing wild with snakes everywhere, and no cleared sections to actually fish. The play ground area is in bad condition. All this and they expect us to pay the highest fee in the neighborhood. The homeowners got together and CMA will have to answer and respond to our complaints, enough is enough.
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2 comments
Guest

CMA ignores the board and does whatever they want.

Guest

CMA manages the community, the dues, trash pickup everything is done at the direction of the board...when’s the last time you showed up to a board meeting or are you one of those people who complains and hides behind their keyboard without getting involved???

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Forrest C Brd
map-marker Atlanta, Georgia

Don't let them anywhere near your complex.

Chris Roberts should have his license revoked and arrested. He sabatoged my HOA account and almost put me into foreclosure. He was kicked out of City Heights by the residents. CMA should be called clown management company. DO NOT SIGN A CONTRACT WITH THEM!!!!!!
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Reason of review:
Poor customer service
1 comment
Guest

I think CMA stands for "Christians Must Avoid" They will stop at nothing. Their employees are con artists and have no experience in building, electrical, plumbing.

Kate j Djp
map-marker Allen, Texas

Worst Experince EVER

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Updated by user Apr 17, 2018

This business has targeted me in retaliation for a negative customer survey and is now selectively enforcing policy on my property and no one else's as retribution

Original review Apr 16, 2018
This group has decided that despite every other home having a dish satellite, mine was not approved prior to its installation so it's a violation. WTF?

When I moved in, the only provider who would service this property was ATT so Direct TV dish is my ONLY option, and I have already signed a two year contract. They installed the dish while I was out of town, but it looks exactly like everyone else's. Stay away from any builder who contracts with CMA!!!!!

Does anyone know to whom the organizations are accountable? I plan to complain directly to the developer and builder but would like someone to look into their practices.
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Reason of review:
dish installation violation

Preferred solution: Approve my dish and leave me alone.

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